Consumer Advice comes to Victoria’s Flood Victims
More than 250 people affected by recent floods received on-the-spot advice and information from Consumer Affairs Victoria (CAV) last week.
The mobile flood advice service travelled to 19 towns in flood-affected communities where CAV officers delivered information sessions on:
- tenancy and building matters
- damaged vehicles
- travel bookings
- scams and price rip-offs
- coping with financial hardship.
Business owners, tradesmen, renters and landlords were given the opportunity to ask questions and get vital information to help them through the recovery process.
CAV Grampians Regional Manager Mark Sultana said the community’s response to the mobile flood advice service had been outstanding.
"We've had an overwhelming response from consumers and traders who were pleased to see us and get the advice they needed.”
CAV and the Business Licensing Authority are also assisting business owners who have lost paperwork in the floods or need an extension to pay fees.
“If anyone missed seeing us, our regular mobile service will be able to help them as we visit Ararat, Horsham and Stawell regularly." Mr Sultana said.
For information about how to deal with flood-related matters, call 1300 55 81 81 or visit Consumer Affairs Victoria.