Victoria's consumer affairs regulator oversees the rights and responsibilities of businesses and consumers
The department and its agencies work to protect and uphold the rights of all Victorians, inform and educate Victorians about their rights and responsibilities, and provide advocacy services.
Rights and responsibilities include the right to keep personal information private and the responsibility of ensuring a workplace is free of discrimination and harassment. Areas of legislation include freedom of information, privacy, human rights, equal opportunity, and consumer law.
Advocacy services aim to protect the rights of all Victorians and include specialist services to address specific community needs.
Within the department's portfolio, organisations working to ensure compliance with the law and protection of Victorians' rights include Consumer Affairs Victoria, the Victorian Equal Opportunity and Human Rights Commission, Office of the Victorian Privacy Commissioner and Office of the Public Advocate.
- Make a freedom of information request (External link)
- Download the Victorian Aboriginal Justice Agreement
- Get advice on topics affecting people with a disability (External link)
- Find information about ending a residential lease or tenancy (External link)
- Making and handling protected disclosures
- Follow Consumer Affairs Victoria on Twitter (External link)
Privacy law regulates how personal information is obtained, used and disposed of
Advocacy, services and support for people with a disability or mental illness
Equal opportunity, sexual harassment, racial and religious vilification, and related dispute resolution
A partnership between the Victorian Government and the Victorian Koori community to improve justice outcomes
How to request access to documents held by Department of Justice and Regulation business units
History and legislation behind the recognition and protection of native title