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Corporate Plan 2016-20

The Department of Justice and Regulation Corporate Plan 2016-2020 sets out what the department will deliver over the next 4 years including its core services, its support for whole of Victorian Government priorities and the department's strategic priorities.

The department's extensive service delivery responsibilities include providing services to approximately 33,000 clients per month at 27 Justice Service Centres throughout the state. Services include: Community Correctional Services; Consumer Affairs Victoria; Dispute Settlement Centre of Victoria; Regional Aboriginal Justice Advisory Committees; Registry of Births, Deaths and Marriages; Sheriff's Operations and Victims Support Services.

The plan sets out the role the department will play in supporting key whole of Victorian Government initiatives including:

  • implementation of the recommendations of the Royal Commission into Family Violence in relation to victims and offenders
  • continued efforts to close the gap in Aboriginal over-representation in the criminal justice system through implementation of the Phases 3 and 4 of the Aboriginal Justice Agreement (AJA)
  • development of an outcomes framework that will provide direction on priorities across divisions and portfolios and build evidence on what works
  • implementation of the National Disability Insurance Scheme along with other state and territory government departments and the Commonwealth.

It also sets out the strategic priorities the department will deliver during 2016-20, including to:

Criminal justice

  • deliver crime prevention programs to build community engagement and capability and that address the underlying cause of crime
  • support smarter and more responsive policing including in relation to public order and counter-terrorism
  • manage the expansion of Community Correctional Services (CCS) to respond to the growth in the number of offenders and the increasingly complex nature of this cohort
  • strengthen the management of serious sex offenders
  • establish Fines Victoria, a new administrative body, and a single point of contact for the public to pay or deal with their unpaid fines.

Civil justice

  • implement those recommendations from the Access to Justice Review supported by the Victorian Government
  • strengthen human rights culture by implementing the government's response to the Review of the Charter of Human Rights and Responsibilities 2006
  • improve the protection of individual rights, including the reform of statutory provisions that discriminate against lesbian, gay, bisexual, trans and gender diverse, and intersex (LGBTI) Victorians.

Emergency management

  • coordinate implementation of the state-wide strategic priorities and actions as outlined in the Victorian Emergency Management Strategic Action Plan (SAP) 2015-18
  • build emergency management capability and capacity through recruitment, training and equipment
  • implement reforms from inquiries and reviews such as the Fire Services Review, the Hazelwood Coal Mine Fire Inquiry, the inquiry into Victoria's Marine Rescue Services and Fiskville Inquiry.


  • establish Domestic Building Dispute Resolution Victoria to improve consumer protection in domestic building services
  • improve the residential tenancy framework by better defining the laws to help tenants assert their rights, and improving the pathways available to tenants and landlords to resolve issues
  • review the gaming machine post-2022 regulatory framework
  • award a new public lottery licence to commence in 2018
  • ensure racing industry integrity and governance arrangements are appropriate.

The department will also strengthen workforce and succession planning to build our capability to ensure it can deliver on these strategic priorities and meet the accountabilities of the Victorian public sector.

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Author: Department of Justice and Regulation
Publisher: Department of Justice and Regulation
Date of Publication: 2016
Copyright: State of Victoria, 2016.

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Aboriginal & Torres Strait Islander flags

The department acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.