In this section, you will find contact details for a range of different services available for people in a range of different situations. Most 1800 numbers are a free call from anywhere in Victoria (except those indicated for country callers only).

Help in a crisis

Victims support services

Counselling and financial assistance

Court support

Specific needs

Help for specific crimes

Legal assistance

Complaints

If you have a complaint relating to your rights under the Victim's Charter, You can call the Victims' Charter Enquiries and Complaints Line on 1800 118 728. An Enquiries and Complaints Officer will try to resolve your complaint by mediating between you and the relevant agency or individual who is the focus of your complaint. In many cases, the matter can be sorted out very quickly and effectively.

Call the Enquiries and Complaints Line on 1800 118 728