Services Available from the Department of Justice
The Department of Justice offers many services to the citizens of Victoria. These services include online transactions services, telephone services, over-the-counter services and other support services.
| Title | Summary |
|---|---|
| Civil Dispute Resolution and Review of Government Decisions | The Victorian Civil and Administrative Tribunal provides Victorians with a modern, accessible, informal, efficient and cost-effective tribunal justice service in relation to administrative review matters, civil disputes and human rights. |
| Counselling for Victims of Crime: Service Providers | Explains why seeking professional help can be important for victims of crime. Outlines the counselling services available through the Victims Assistance and Counselling Program, including who is eligible and contact details for service providers. |
| Dispute Resolution Advisory Service | The Dispute Resolution Advisory Service offers advice over the phone about how to prevent and resolve disputes. |
| Facilitation Services from the Dispute Settlement Centre Victoria | Details about a service provided by the Dispute Settlement Centre of Victoria in which you can arrange for an independent facilitator to assist with organisational meetings. |
| Financial Assistance for Victims of Crime | If you have been a victim of crime you may be eligible for financial assistance to help you recover from the effects of the crime. If you are the parent or guardian of a child who has been a victim of a violent crime, you can make an application on their behalf. Family members of victims of homicide also may be eligible for counselling or financial assistance. |
| Justice Online Transaction Services | The Department of Justice offers online transaction services to enable online renewal payments and purchasing of products via secure credit card payment. |
| Living Country Racing Program | Funding guidelines and application process for an initiative to support the upgrade and improvement of facilities at thoroughbred, harness and greyhound racing venues located in regional Victoria. |
| Making a Privacy Enquiry or Complaint | Outlines what you need to know about the Department of Justice’s privacy enquiry and complaint process. |
| Mediation and Conflict Management Training Courses | Details the kinds of training courses the Dispute Settlement Centre of Victoria offers, including forms to download and contacts for further information. |
| Mediation Room Hire | Details about the hire of mediation rooms and private discussion rooms at the Dispute Settlement Centre of Victoria facility, including access to Room Hire Agreement and Room Hire Booking forms. |
| Mediation Services | Dispute Settlement Centre of Victoria mediation services can help disputing parties to talk through their issues and develop options for reaching an agreement. |
| Racing and Betting Permits and Licences | Services provided by the Office of Racing include administration of permits and licences related to Calcutta sweepstakes, mixed sports gatherings, club betting permits, racing club licences, and racecourse licences. |
| Victims of Crime Helpline | Victims of crime can call a dedicated Helpline staffed by trained Victim Support Officers. The Helpline staff offer information, advice and referrals to assist victims to manage and recover from the effects of crime. |

