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Dr Claire Noone, Executive Director, Consumer Affairs

Dr Claire Noone, Executive Director, Consumer Affairs, is responsible for overseeing the operations of Consumer Affairs Victoria (CAV) as it works to protect and promote the interests of consumers, especially vulnerable and disadvantaged consumers, in the context of helping to make markets work better.

Qualifications

• Bachelor of Arts (Political Philosophy)
• Bachelor of Laws (LLB)
• Diploma of Education
• Master of Business Administration
• Doctor of Business Administration

Work history

Prior to commencing in her current role, Dr Noone has worked as the Executive Director of Corporate Services and the Deputy Director of Consumer Affairs Victoria within the Department of Justice. In addition, Dr Noone was Acting Executive Director, Police, Emergency Services and Corrections.

From 2001 to 2003, Dr Noone was the Director of Corporate Affairs and Secretary to the Board at the Victorian WorkCover Authority. Prior to this position, she was with the Australian Competition and Consumer Commission (ACCC) in the role of GST Operations General Manager introducing the GST pricing regime. At KPMG Consulting she undertook a wide range of consulting work including National Completion Policy Consulting. She has also undertaken industry policy research while at the Australian Manufacturing Council and been in-house council for the Trade Practices Commission. Dr Noone has practised as a solicitor with the Australian Government Solicitor.

Career achievements

Dr Noone's career achievements include:

• leading the implementation of a strategic change program at Victorian WorkCover Authority and Consumer Affairs Victoria
• developing and implementing the full suite of regulatory compliance activity relating to GST pricing regime at the Australian Competition and Consumer Commission
• delivering successful competition related consultancy assignments
• establishing effective compliance, governance and risk management approaches.