Return to normal view

Building and Renovation

Information available through Consumer Affairs Victoria

Consumer Affairs Victoria (CAV) provides a range of information, rules and tips that need to be considered when building or renovating any property.

The building and renovations section of the CAV website provides consumers and builders with important information on the following topics:

• Home owners
  Information about starting to build or renovate, permits and contracts, insurance, pools and standards.
  
  
• Owner-builders
  Information about becoming an owner-builder, finance and GST, and industry assistance.
  
• Builders and tradespeople
  Information about becoming a Registered Building Practitioner, building laws, insurance, and building contacts.
  
• Building definitions
  A glossary of professional building terms used in the trade.
  
• Contracts and permits
  Information about the builder and consumer contract, specifications and permits.
  
• When things go wrong
  How to lodge a complaint through CAV, plus information about the Victorian Civil Administrative Tribunal (VCAT) or Building Advice and Conciliation Victoria.
  
• Forms and publications
  Provides access to certain forms, brochures and information about where you can find other forms.
  
• Links and contacts
  Links and contact details for other helpful property-related organisations.