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Buying and Selling

Information provided by Consumer Affairs Victoria

Consumer Affairs Victoria (CAV) provides important information to all parties involved in buying or selling property in Victoria. It's important that all parties involved in the buying and selling process understand the rules and regulations that govern the real estate industry in Victoria.

The CAV website provides the following information for estate agents, buyers and sellers:

• Buying and selling
  Information about preparing to sell, agent agreements, private sales, auctions, inspection, and after the sale.
  
• Estate Agents
  Information about licensed agents and their representatives, agents' rights and responsibilities.
  
• Retirement villages
  Information about residence and service contracts plus residential parks.
  
• Apartments and units
  Information about body corporates and disputes.
  
• Forms and publications
  Publications related to buying and selling a property, plus some important forms.
  
• When things go wrong
  How to lodge a complaint, as well as information about making an enquiry to the Estate Agents Resolution Service.
  
• Links and contacts
  Web links and contact details for helpful organisations.