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Phones and Computers

Mobile phones have become an essential tool for communication on the move. When it comes to choosing a mobile phone, a network carrier, and a contract call plan, there's a lot to consider.

If you're buying a computer, the components, quality and price should all be part of the 'deal'.

Consumer Affairs Victoria (CAV) provides important information for people purchasing and using mobile phones and personal computers, and some additional advice designed to help consumers access the internet safely and securely.

The CAV website is the first point of call for information about e-commerce, internet shopping and pre-paid phone contacts. More details about the following subjects can be found on the CAV site, including:

• buying computer hardware, software advice and finance
• prepaid mobile phones and contracts, phone plans and insurance  
• Internet Service Providers (ISPs), domain names, spam, and online scams
• shopping safely online, security, online auctions, and privacy
• self help and information guides for when things go wrong
• forms and publications
• contacts and links to other helpful organisations.