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Working with Children Check Card Holders FAQS

Q: Do I need to get a new Working with Children (WWC) Check if I change jobs?
A:

WWC Checks are valid for five years (unless revoked because of a ‘relevant change in circumstances’). You do not need to get a new WWC Check if you are moving from:

  • a paid position to another paid position
  • a paid position to a volunteer position
  • a volunteer position to another volunteer position.

However, if you are moving from a volunteer to a paid position, you need to apply for an ‘employee’ WWC Check. It is an offence to use a ‘volunteer’ Assessment Notice and WWC Check card when undertaking ‘child-related work’ for profit or gain.
Q: I’ve received my Assessment Notice, when will I receive my card?
A:

Generally, WWC Check cards are issued 2-3 weeks after an Assessment Notice has been given.
Q: How do I get a replacement WWC Check card?
A:

If you require a replacement WWC Check card, for example if your card is lost or damaged, download and complete the Replacement Card form.
Q: How do I change my personal details?
A:

To update your address, contact phone number or employer/organisation details, download and complete the Change of Personal Details form.
Q: Does the Employee application fee include GST?
A:

No, the fee is GST exempt.
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A:

Contacts

Working with Children Check Unit
Department of Justice
GPO Box 1915
Melbourne VIC 3001

Information Line: 1300 652 879
Hours of operation are 8:30am - 5pm weekdays (excluding public holidays)

Translating and Interpreting Service icon If you need an interpreter please call the Translating and Interpreting Service on 13 1450 and have them contact the WWC Check Information Line on 1300 652 879.

 

Email: workingwithchildren@justice.vic.gov.au