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Emergency services members planning fireground strategies at a callThe Department of Justice and Regulation supports the portfolios of Police and Emergency Services and has a range of responsibilities relating to the planning, management and delivery of Victoria's emergency services.

The Emergency Management Manual Victoria contains the principal policies, emergency planning and management arrangements as outlined in Emergency Management Act 2013.

Emergency Management Victoria (EMV) is the overarching body and the chief executive is responsible for the day-to-day management in Victoria. The commissioner is responsible for improving the way Victoria plans for, responds to and recovers from emergencies.  

The Inspector-General for Emergency Management (IGEM) provides assurance to the government and the community in respect of emergency management arrangements and fosters continuous improvement.

The State Crisis & Resilience Council is developing an Emergency Management Strategic Action Plan to drive the state's emergency management reform, set priorities and assist in investment decisions. 

The department's statutory authorities and emergency services agencies provide on-the-ground emergency response services to the Victorian community. These include the Metropolitan Fire Brigade (MFB), Country Fire Authority (CFA), State Emergency Service (SES) and the Emergency Services Telecommunications Authority (ESTA), many of which rely on volunteers.

Funding and support is also provided to organisations such as Life Saving Victoria and the Volunteer Coast Guard.

Other government departments and agencies involved with emergency management include the Department of Environment, Land, Water and Planning, the Department of Premier and Cabinet, the Department of Health and Human Services and Ambulance Victoria.

Who's involved

Emergency Management Victoria

Emergency Management Victoria is the overarching body for emergency management, coordinating emergency management policy and the implementation of emergency management reform.

Inspector-General for Emergency Management

The Inspector-General for Emergency Management will progressively monitor the performance of the emergency management sector and identify opportunities for improvement.

Country Fire Authority

Provides statewide fire and related emergency coordination

Metropolitan Fire Brigade (MFB)

Provides fire and rescue services for Melbourne's metropolitan region

Victoria Police

Responds to, coordinates police resources, manages community evacuations for, and delivers public information during emergency incidents

Victoria State Emergency Service

Manages responses to flood, storm, tsunami and earthquake, operates road-crash rescue network, assists with search and rescue and supports major bushfire responses

ESTA - Emergency Services Telecommunications Authority

Manages emergency telecommunication services including emergency (000) call-taking and dispatch services

Life Saving Victoria

Patrols coastal and inland waterways and conducts search and rescue operations to ensure the safety of waterway users

Ambulance Victoria

Provides emergency response, patient transport and retrieval services

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Fire danger rating

VicEmergency (External link)

Real-time Google Map display with emergency events including fires, floods, storms, power outages, hazardous material incidents and traffic incidents

Download the VicEmergency app

Download the VicEmergency app (external link)

The new VicEmergency app provides Victorians with access to warnings and incidents for fires, floods, storms, earthquake, tsunamis and water safety.

Aboriginal & Torres Strait Islander flags

The department acknowledges Aboriginal and Torres Strait Islander people as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past and present.