All Justice Service Centres (JSCs) receptions across Victoria closed to the general public on Wednesday, 25 March 2020 in order to reduce face-to-face contact between staff and members of the community. The decision is in response to the latest federal and state measures to help prevent the further spread of coronavirus.
Reception services will be delivered via telephone and many of our services are available online or via alternative methods (visit their websites directly for more information).
The health and safety of our staff and the community is our top priority. For more information on the coronavirus (COVID-19) visit the DHHS website (External link).
The North West Metropolitan area includes the suburbs of Broadmeadows, Carlton, Collingwood, Greensborough, Heidelberg, Reservoir, and the city's central business district to the north of Melbourne, and Essendon, Footscray, Sunshine and Werribee to the west of Melbourne.
The area covers 14 local government areas, Banyule, Darebin, Hume, Melbourne, Moreland, Nillumbik, Whittlesea and Yarra to the north, and Brimbank, Hobson's Bay, Maribyrnong, Melton, Moonee Valley and Wyndham to the west.
For data on the number of people we assisted over the phone or face-to-face over the counter, see Number of customer interactions at service locations.