Vision

A justice and community safety system that works together to build a safer, fairer and stronger Victoria.

Overall outcomes and measures

 

Safer and more resilient communities

Measures:

  • Reducing serious crime
  • Reducing recidivism
  • Increasing resilience of communities to natural disasters and disruptive events
 

A trusted justice and community safety system

Measures:

  • Increasing trust in institutions and regulators 
  • Improving perceptions of safety and consumer confidence
  • Strengthening victim-survivor support
 

Easy access to justice and safety systems and services

Measures:

  • Delivering responsive and connected services
  • Making services easy to navigate
 

A fair and accessible justice system for Aboriginal people

Measure:

  • Reducing the over-representation of Aboriginal Victorians in the criminal justice system

Policy and delivery priorities

 

Integrating services and tailoring them for local communities

How we will support our priorities:

  • Integrate services that are high quality, culturally responsive, fair and consistent 
  • Solve problems locally, particularly in rural and regional communities
  • Empower community response, leadership and action

How we will know we are making a difference:

  • Increased ability for communities and individuals to prepare, respond and recover
  • Increased services in areas of most need
  • Improved connections between services and the community
 

Prioritising Victorians in need

How we will support our priorities:

  • Support for priority groups based on the best available data  
  • Promote access to dispute services for civil and criminal matters
  • Prevent entry into the criminal justice system through early intervention 
  • Support Aboriginal self-determination  
  • Build individual resilience and capability

How we will know we are making a difference:

  • Increased safety, security and social connections
  • Increased targeted responses to serious crime
  • Increased program participation 
  • Improved justice outcomes for priority groups
 

Focusing on victims and survivors

How we will support our priorities:

  • Embed victim-survivor experience in our work
  • Support timely and consistent service standards
  • Ensure that victim-survivors inform policy and service design

How we will know we are making a difference:

  • Strengthened victim-survivor confidence and satisfaction
  • Increased use of support programs
 

Strengthening stakeholder partnerships

How we will support our priorities:

  • Collaborate across WoVG, with communities and the justice and social services sector 
  • Leverage opportunities to share, design and co-sponsor outcomes
  • Build ways to collaborate and deepen relationships

How we will know we are making a difference:

  • Increased meaningful stakeholder engagement
  • Better informed whole of system policy and end to end service delivery
  • Increased regulatory compliance
  • Increased civic engagement 
  • Reimagined investment in the justice system

DJCS Supporting priorities

 

Ensuring a workforce that is safe and confident

How we will support our priorities:

  • Develop our people through a workforce and capability strategy
  • Promote a positive culture, staff safety and wellbeing
  • Embed high standards of integrity and conduct
  • Support diversity, inclusion and intersectionality

How we will know we're making a difference:

  • Increased staff satisfaction and wellbeing
  • Responsive OHS measures
  • Positive organisation culture
  • Reduced percentage of lost productivity and injuries
 

Delivering evidence-based outcomes

How we will support our priorities:

  • Develop a strong evaluation culture that produces and values evidence-based policy
  • Use data and evidence to support policy, service design and delivery
  • Embed a consistent WoVG outcomes approach

How we will know we're making a difference:

  • Increased use of evidence to assess the outcomes
  • Increased evaluation of our spending
  • Increased percentage of pilots scaled
 

 Investing in technology and digital solutions

How we will support our priorities:

  • Ensure systems and software are effective
  • Invest strategically in technology
  • Promote the use of a single data repository
  • Update and integrate IT infrastructure
  • Enable our people through improved technology and streamlined systems and processes

How we will know we're making a difference:

  • Reduced percentage of service calls and IT workarounds
  • Increased integration and accessibility of case management data
  • More effective agreements with our service providers
  • Increased user focus in service design
 

 Driving productivity

How we will support our priorities:

  • Establish customer focused, centralised corporate functions
  • Foster a culture of collaboration and learning
  • Develop clearer performance standards that drive innovation and efficiency
  • Redesign processes to realise savings

How we will know we're making a difference:

  • Increased savings achieved
  • Increased WoVG policy and program design
  • Reduced duplication of services and functions

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