The Office of Adoption Services Victoria at 570 Bourke St Melbourne is closed until further notice.

Our Case Managers are still available to assist via telephone and email. Please email details of your enquiry to (External link) and your email will be forwarded to the relevant team for action.

There are two circumstances in which the child of an adoptee can access their parent’s adoption record:

  • where the adopted person has died
  • where the adopted person consents to this.

This application can only be done through Adoption Information Services. 

Adoption information

The information available are records held by the adoption agency and the records from the Court that made the adoption order.

When you make an application the case manager will also check the Adoption Information Register.

Interview with a case manager

Under the Adoption Act 1984 you must have an interview with a case manager from Adoption Information Services prior to receiving the records.

Contact Adoption Services (External link)
(03) 8608 5700 or 1300 769 926 (local call cost)
1800 130 225 (national free call)

Adoption Information Services
Level 20, 570 Bourke Street
Melbourne, 3000