This website contains material that might be confronting, particularly for victims and witnesses of sexual abuse or violence. Sometimes words or images can cause sadness or distress, or trigger traumatic memories for people. For some people, these responses can be overwhelming.

The Intermediary Program assists criminal justice stakeholders to communicate clearly with victims and witnesses who are giving evidence in police interviews and during court proceedings.

A witness is a person who:

  • sees, hears or has something happen to them, or
  • gives evidence about something that is relevant to the case the court is hearing.

We value diversity, inclusion and social justice

We value diversity, inclusion and social justice. We are committed to treating people of all cultures, ethnicities, gender identities, bodily diversities, sexual orientations, ages, abilities, and religions with dignity and respect.

Child safety

The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality.

Children and young people’s rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon.

We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.



intermediariesproject@justice.vic.gov.au (External link)


1300 219 195
Monday to Friday, 8 am to 5 pm


We are Rainbow Tick accredited.

Learn more about the Rainbow Tick (External link)


If you need to talk to someone, support is available.

Lifeline (External link)
Phone: 13 11 14

1800RESPECT (External link)
Phone: 1800 737 732

Blue Knot Helpline and Redress Support Service (External link)
Phone: 1300 657 380

Kids Helpline (External link)
Phone: 1800 55 1800