Justice Service Centres have reopened to the general public for in-person appointments. Access is available via telephone reception prior to entry.
The number of people that can be served in person at each location is determined by COVIDSafe requirements and individual location COVIDSafe plans.
If physical distancing of 1.5 metres cannot be maintained throughout your visit, a supplied mask must be worn by both staff and members of the public.
There are currently limited in-person Births, Deaths and Marriages services available. See the Births, Deaths and Marriages website for further updates on when these services will reopen.
The North West Metropolitan area includes the suburbs of Broadmeadows, Carlton, Collingwood, Greensborough, Heidelberg, Reservoir, and the city's central business district to the north of Melbourne, and Essendon, Footscray, Sunshine and Werribee to the west of Melbourne.
The area covers 14 local government areas, Banyule, Darebin, Hume, Melbourne, Moreland, Nillumbik, Whittlesea and Yarra to the north, and Brimbank, Hobson's Bay, Maribyrnong, Melton, Moonee Valley and Wyndham to the west.
For data on the number of people we assisted over the phone or face-to-face over the counter, see Number of customer interactions at service locations.