General enquiries

The department's main switchboard can transfer your call to a specific business unit or area:

Tel: 03 8684 0000
Tel: 1300 365 111 (for regional callers)

Use the National Relay Service

The National Relay Service (External link) is available as a phone solution for people who are deaf or have a hearing or speech impairment. It's available 24 hours a day, 7 days a week Australia-wide. All calls are confidential.

Postal address

Department of Justice and Community Safety
GPO Box 4356
Melbourne VIC 3001

Contact by email

To make contact via email, please find the relevant business area or agency below

Media enquiries

For media enquiries and media releases, call 1300 481 978 (External link).

Careers enquiries

For various career opportunities with the department, please see our Careers page

Accounts payable

To ensure timely processing, suppliers are required to prepare and submit invoices following our requirements for invoicing the department

Justice service locations

There are many ways in which Justice service centres and regional offices across Victoria can help you. The centres are one-stop shops for the local delivery of a range of services.

View all Justice service locations

Justices of the Peace

Find a Document signing station or an individual JP available by appointment.

Business areas and agencies

 

Adult Parole Board of Victoria

 

Appeal Costs Board

 

Asset Confiscation Operations

 

Births, Deaths and Marriages (Victorian Registry of)

 

Business Licensing Authority

 

Children's Court of Victoria

 

Commissioner for Residential Tenancies

 

Community Crime Prevention

 

Community Safety Building Authority (CSBA)

 

Consumer Affairs Victoria

Telephone
1300 558 181
Other
Visit the website for details of metropolitan and regional offices.
Translation and interpreter services: 13 14 50
TTY users: call 133 677, then ask for 1300 55 81 81
International callers: +61 3 8684 0735
Website
https://www.consumer.vic.gov.au/ (External link)
Postal address
GPO Box 123
Melbourne
VIC
3001
Opening hours
9am-5pm Monday to Friday except public holidays
 

Coroners Court of Victoria

 

Coronial Council of Victoria

 

County Court Victoria

 

Court Services Victoria

 

Crime Statistics Agency

 

Criminal Law Policy and Operations

 

Crown Counsel

Telephone
03 8684 4100
Postal address
GPO Box 4356
Melbourne
VIC
3001
Street address
Level 25
121 Exhibition Street
Melbourne
VIC
3000
 

Dispute Settlement Centre of Victoria

 

Emergency Management Commissioner

 

ESTA - Emergency Services Telecommunications Authority

 

Estate Agents Council

 

Fines and Enforcement Services

For infringement enquiries 

Phone (03) 9200 8111 (metro) or 1300 369 819 (regional)

For Notice of final demand or warrant enquiries 

Phone (03) 9200 8222 (metro) or 1800 150 410 (regional)

Street address
Ground floor
277 William Street
(near corner of Little Lonsdale Street)
Melbourne
VIC
3000
Read more about the Fines and Enforcement Services
 

Fines Reform Advisory Board

The Fines Reform Advisory Board has delivered its Report on the Delivery of Fines Reform and the Attorney-General, the Hon Jill Hennessy MP has announced that the government has accepted 13 of the recommendations in full or in principle with the remaining recommendations to be considered following further consultation with the sector.

The Report follows four months of consultation with fine recipients and stakeholders of Victoria’s fines system, including community members and organisations who contributed submissions via the Engage Victoria platform and by email.

Based on these consultations, a review of fines legislation and the Fines Victoria IT technology forward plan, the Advisory Board made 24 recommendations to further improve the way the Victorian fines system operates.

This includes a number of recommendations to improve outcomes for the state’s most vulnerable fine recipients, including:

  • making it easier for vulnerable people to prove special circumstances
  • widening access to programs which allow fines to be worked off through particular activities
  • allow more prisoners to convert their outstanding fines into time served in custody and extend it to unsentenced prisoners on remand.

You can read a copy of the Report, and the Victorian Governments’ response on the Fines Reform Engage Victoria page (External link).

The Advisory Board was established in September 2019 and conducted four months of consultation, including individual and roundtable meetings with stakeholders and public submissions.

The Advisory Board would like to thank everyone who contributed to the review, including fines system stakeholders and individual fine recipients who shared their experience with the fines system to help improve it for all Victorians.

 

Fines Victoria

 

Fire Rescue Victoria

 

Firearms Appeals Committee

 

Freedom of Information Unit

 

Gambling Help Online

 

Honorary Justice Services Support

 

Human Rights Unit

 

IBAC - Independent Broad-based Anti-corruption Commission

Email
info@ibac.vic.gov.au (External link)
Telephone
1300 735 135
Other
If you are deaf, or have a hearing or speech impairment, please contact us through the National Relay Service (NRS):
TTY users phone 1800 555 677, then ask for 1300 735 135.
Speak and listen users phone 1800 555 727, then ask for 1300 735 135.
Internet relay users connect to the NRS, then ask for 1 300 735 135
Website
http://www.ibac.vic.gov.au/ (External link)
Postal address
GPO Box 24234
Melbourne
VIC
3001
Street address
Street Level 1, North Tower
459 Collins Street
Melbourne
VIC
3000
 

Information Privacy Unit

 

Infringements System Oversight Unit

 

Inspector-General for Emergency Management (IGEM)

 

Invoice Management Team

 

Judicial College of Victoria

 

Judicial Entitlements Panel

 

Justice Assurance and Review Office (JARO)

 

Justice Assurance and Review Office - Independent Prison Visitors Scheme

 

Justice Health

 

Koori Justice Unit

 

Legal Services Board and Commissioner

 

Liquor Control Advisory Council

 

Magistrates' Court of Victoria (Melbourne)

 

Municipal Electoral Tribunal

 

Neighbourhood Justice Centre

 

Office of Public Prosecutions Victoria

 

Office of the Public Advocate

 

Office of the Victorian Information Commissioner (OVIC)

 

Post Sentence Authority

 

Regional Aboriginal Justice Advisory Committees

 

Responsible Gambling Ministerial Advisory Council

 

Road Safety Camera Commissioner

Telephone
1300 651 838
Other
Please note that the Office of the Road Safety Camera Commissioner can only give you general information over the phone.
Website
http://cameracommissioner.vic.gov.au/ (External link)
Postal address
Locked Bag 14
Collins Street East
Melbourne
VIC
8003
Street address
121 Exhibition Street
Melbourne
VIC
3000
Opening hours
8.30 am to 4.30 pm
Monday to Friday
(Except for public holidays)
 

Sentencing Advisory Council

 

Sheriff's Office Victoria

 

Supreme Court of Victoria

 

VCAT (Victorian Civil and Administrative Tribunal)

 

VCAT (Victorian Civil and Administrative Tribunal) - Guardians and Administrators

 

Victims of Crime Assistance Tribunal (VOCAT)

Email
help@vocat.vic.gov.au (External link)
Toll free
1800 882 752
Other
Melbourne is the site of VOCAT's Principal Registry.
Melbourne Magistrates' Court general number (03) 9628 7777
For other metropolitan and country locations, please visit the VOCAT locations page at https://www.vocat.vic.gov.au/about-tribunal/our-locations
Website
https://www.vocat.vic.gov.au/ (External link)
Postal address
GPO Box 882
Melbourne
VIC
3001
Street address
Level 1
233 William Street
Melbourne
VIC
3000
Opening hours
9.00 am to 4.30pm Monday to Friday
 

Victims Support Agency

 

Victoria Legal Aid

Toll free
1300 792 387
Other
For contact details of Victoria Legal Aid's suburban and regional offices, please visit their website at http://www.legalaid.vic.gov.au/contact-us/our-offices
Website
http://www.legalaid.vic.gov.au/ (External link)
Postal address
GPO Box 4380
Melbourne
VIC
3001
Street address
570 Bourke Street
Melbourne
VIC
3000
 

Victoria Police

Other
For emergency assistance call triple zero (000).
For any non-urgent crimes and events call the Police Assistance Line 131 444.
To provide information about a crime, contact Crimestoppers on 1800 333 000 or visit the Crimestoppers website.
Website
http://www.police.vic.gov.au/ (External link)
Postal address
GPO Box 913
Melbourne
VIC
3001
 

Victoria Police - Careers

 

Victoria Police - Forensic Services Department

 

Victoria Police - Licensing and Regulation Division

 

Victoria State Emergency Service

Telephone
03 9256 9000
Other
For emergency assistance only, telephone 13 25 00
For regional office contact details, please visit the Victoria State Emergency Service website.
Website
https://www.ses.vic.gov.au/ (External link)
Street address
168 Sturt Street
South Melbourne
VIC
3006
 

Victorian Commission for Gambling and Liquor Regulation (VCGLR)

Toll free
1300 182 457
Website
https://www.vcglr.vic.gov.au/ (External link)
Postal address
GPO Box 1988
Melbourne
VIC
3001
Street address
Level 3, 12 Shelley Street
Richmond
VIC
3121
Opening hours
9:00 am - 5:00pm weekdays
 

Victorian Electoral Commission (VEC)

 

Victorian Equal Opportunity & Human Rights Commission

 

Victorian Government Solicitor's Office

 

Victorian Inspectorate

 

Victorian Institute of Forensic Medicine

 

Victorian Law Reform Commission

 

Victorian Responsible Gambling Foundation

 

Working with Children Check

 

Youth Justice